Cookie Policy
Last Updated: December 2024
This Cookie Policy explains how Dions ("we," "us," or "our") uses cookies and similar technologies when you visit our website pizz-dions.top (the "Service"). This policy explains what these technologies are and why we use them, as well as your rights to control our use of them.
1. Introduction
This Cookie Policy is designed to help you understand what cookies are, how we use them on our food service website, and what choices you have regarding their use. By continuing to use our website, you consent to our use of cookies as described in this policy.
This Cookie Policy should be read in conjunction with our Privacy Policy, which explains how we collect, use, and protect your personal information. When you place an order, browse our menu, or use our delivery estimation features, we may use cookies to enhance your experience and provide personalized service.
If you do not agree to our use of cookies, please adjust your browser settings or discontinue use of our website. However, please note that disabling certain cookies may limit your ability to use some features of our food ordering platform.
2. What Are Cookies
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience.
How Cookies Work
When you visit our website, our server sends a cookie to your device. Your device stores the cookie in a designated file. The next time you visit our website, your device sends the cookie back to our server, allowing us to recognize your device and remember certain information about your previous visits.
Types of Cookies by Duration
- Session Cookies: These are temporary cookies that expire when you close your browser. They help our website remember your actions during a single browsing session, such as items in your shopping cart.
- Persistent Cookies: These cookies remain on your device for a specified period or until you delete them. They help us remember your preferences when you return to our website.
Types of Cookies by Origin
- First-Party Cookies: These are set directly by our website (pizz-dions.top) and are used to provide core website functionality and improve your user experience.
- Third-Party Cookies: These are set by external services we use, such as Google Analytics or social media platforms, to provide additional functionality like analytics and advertising.
3. Why We Use Cookies
We use cookies for several important reasons that enhance your experience on our food service website:
Essential Website Functionality
Some cookies are essential for our website to function properly. These include cookies that enable you to log into your account, maintain items in your shopping cart during your session, and ensure the security of your transactions when placing food orders.
Performance Improvement
We use performance cookies to understand how visitors interact with our website. This helps us identify areas for improvement, optimize our menu display, streamline the ordering process, and ensure our delivery estimation features work accurately.
User Experience Personalization
Functionality cookies allow us to remember your preferences, such as your preferred restaurant location, dietary restrictions, previous orders, and language settings. This enables us to provide a more personalized experience each time you visit.
Analytics and Statistics
We use analytics cookies to collect information about website usage patterns, popular menu items, peak ordering times, and user behavior. This data helps us improve our food offerings and website performance.
Marketing and Advertising
Marketing cookies help us deliver relevant advertisements and promotional offers based on your interests and browsing behavior. They also help us measure the effectiveness of our advertising campaigns and promotions.
4. Types of Cookies We Use
Below is a detailed breakdown of the specific cookies used on our website:
4.1 Strictly Necessary Cookies
These cookies are essential for our website to function properly and cannot be disabled.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| PHPSESSID | Dions | Maintains user session for shopping cart and login status | Session | Session |
| cookieConsent | Dions | Remembers your cookie consent preferences | Persistent | 1 year |
| csrf_token | Dions | Security token to prevent cross-site request forgery | Session | Session |
| cart_items | Dions | Stores shopping cart contents during ordering process | Persistent | 7 days |
| user_location | Dions | Stores preferred restaurant location for delivery estimation | Persistent | 30 days |
4.2 Performance/Analytics Cookies
These cookies help us understand how our website is being used and how we can improve it.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users and calculates visitor statistics | Persistent | 2 years |
| _gid | Google Analytics | Distinguishes unique users for 24-hour period | Persistent | 24 hours |
| _gat_UA-XXXXXX-X | Google Analytics | Throttles request rate to Google Analytics | Persistent | 1 minute |
| _hjid | Hotjar | Sets unique user ID for session recording and heatmaps | Persistent | 1 year |
| _hjFirstSeen | Hotjar | Identifies first-time visitor for analytics | Session | Session |
4.3 Functionality Cookies
These cookies enhance your experience by remembering your preferences and settings.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| language_pref | Dions | Remembers your preferred language setting | Persistent | 1 year |
| dietary_prefs | Dions | Stores dietary restrictions and preferences | Persistent | 6 months |
| order_history | Dions | Remembers previous orders for quick reordering | Persistent | 1 year |
| favorite_items | Dions | Stores your favorite menu items for personalization | Persistent | 1 year |
4.4 Targeting/Marketing Cookies
These cookies are used to deliver relevant advertisements and measure their effectiveness.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _fbp | Facebook Pixel for advertising and remarketing | Persistent | 3 months | |
| ads_prefs | Google Ads | Stores advertising preferences and targeting data | Persistent | 2 years |
| doubleclick | Serves targeted advertisements across Google network | Persistent | 2 years | |
| promotion_tracking | Dions | Tracks effectiveness of promotional campaigns | Persistent | 30 days |
5. Third-Party Cookies
We work with several trusted third-party services that may place cookies on your device when you use our website:
Google Analytics
We use Google Analytics to understand how visitors use our website, which pages are most popular, and how our food ordering process can be improved. Google Analytics uses cookies to collect this information anonymously.
Privacy Policy: https://policies.google.com/privacy
Facebook Pixel
We use Facebook Pixel to measure the effectiveness of our advertising campaigns and to show relevant advertisements to people who have visited our website.
Privacy Policy: https://www.facebook.com/privacy/policy
Google Ads
Google Ads cookies help us deliver targeted advertisements and measure their performance across Google's advertising network.
Privacy Policy: https://policies.google.com/privacy
Hotjar
We use Hotjar for website optimization through heatmaps and session recordings to understand user behavior and improve our website design.
Privacy Policy: https://www.hotjar.com/legal/policies/privacy
6. Cookie Duration
Different cookies have different lifespans depending on their purpose:
| Duration Type | Description | Examples | When They Expire |
|---|---|---|---|
| Session Cookies | Temporary cookies that are deleted when you close your browser | Shopping cart, login session, CSRF protection | When browser is closed |
| Short-term Persistent | Cookies that last for a short period of time | Security tokens, temporary preferences | 1 minute to 24 hours |
| Medium-term Persistent | Cookies that last for weeks or months | Shopping preferences, location settings | 7 days to 6 months |
| Long-term Persistent | Cookies that last for extended periods | User preferences, analytics data | 1 year to 2 years |
7. How to Manage Cookies
You have several options for managing cookies on our website. You can control cookies through your browser settings, use our cookie preference center, or opt out of specific services.
7.1 Browser Settings
All modern browsers allow you to control cookies through their settings. Here are step-by-step instructions for popular browsers:
Google Chrome
- Click the three dots menu in the top-right corner
- Select "Settings" from the dropdown menu
- Click "Privacy and security" in the left sidebar
- Click "Cookies and other site data"
- Choose your preferred cookie settings:
- "Allow all cookies"
- "Block third-party cookies in Incognito"
- "Block third-party cookies"
- "Block all cookies"
- You can also add specific sites to "Always allow" or "Always block" lists
Mozilla Firefox
- Click the menu button (three lines) in the top-right corner
- Select "Settings" from the dropdown
- Click "Privacy & Security" in the left panel
- Under "Cookies and Site Data," choose your settings:
- "Accept all cookies"
- "Delete cookies and site data when Firefox is closed"
- "Block cookies and site data"
- Click "Manage Data" to view and delete specific cookies
- Use "Manage Permissions" to control cookies for specific websites
Safari
- Click "Safari" in the top menu bar
- Select "Preferences" from the dropdown
- Click the "Privacy" tab
- Under "Cookies and website data," choose:
- "Always block"
- "Allow from current website only"
- "Allow from websites I visit"
- "Always allow"
- Click "Manage Website Data" to view and remove specific cookies
Microsoft Edge
- Click the three dots menu in the top-right corner
- Select "Settings" from the menu
- Click "Cookies and site permissions" in the left sidebar
- Click "Cookies and site data"
- Choose your cookie settings:
- "Allow all cookies"
- "Block only third-party cookies"
- "Block all cookies"
- Use "See all cookies and site data" to manage individual cookies
7.2 Third-Party Opt-Out Links
You can opt out of specific third-party cookies and advertising services:
- Google Analytics Opt-out: Google Analytics Opt-out Browser Add-on
- Facebook Advertising Preferences: Facebook Ad Preferences
- Google Ads Settings: Google Ads Settings
- Network Advertising Initiative: NAI Consumer Opt-out
- Digital Advertising Alliance: DAA WebChoices Tool
7.3 Our Cookie Consent Tool
We provide a cookie consent banner when you first visit our website. You can:
- Accept all cookies by clicking "Accept All"
- Reject non-essential cookies by clicking "Reject All"
- Customize your preferences by clicking "Customize" to choose which categories of cookies to allow
- Change your preferences at any time by clearing your browser's cookies for our site, which will cause the banner to appear again on your next visit
8. Consequences of Disabling Cookies
While you have the right to disable cookies, doing so may limit your ability to use certain features of our food ordering website:
Essential Functionality Impact
- Shopping Cart: Items may not stay in your cart between pages
- User Accounts: You may not be able to log in or stay logged in
- Order Process: Completing food orders may not be possible
- Security: Protection against fraudulent activities may be reduced
Enhanced Features Impact
- Personalization: The website won't remember your preferences, location, or dietary restrictions
- Quick Reorder: Previous orders won't be saved for easy reordering
- Recommendations: We won't be able to suggest menu items based on your preferences
- Language Settings: Your preferred language won't be remembered
Analytics and Improvement Impact
- Website Optimization: We won't be able to understand how to improve the user experience
- Performance Monitoring: Technical issues may be harder to identify and fix
- Popular Items: We can't track which menu items are most popular to prioritize availability
9. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) setting that sends a signal to websites indicating that you do not want to be tracked across websites.
Currently, there is no universal standard for how websites should respond to DNT signals. As a result, our website does not currently recognize or respond to DNT browser signals. However, you can still control cookies and tracking through your browser settings and the opt-out mechanisms described in this policy.
We are committed to respecting your privacy choices and will continue to monitor industry developments regarding DNT signals. If a universal standard is established, we will update our practices accordingly.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational factors.
When we update this policy, we will:
- Post the updated policy on our website with a new "Last Updated" date
- Notify you of significant changes through our website banner or email (if you have an account)
- For substantial changes, we may request your consent again through our cookie banner
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and how you can control them.
11. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
Dions
Email: [email protected]
Phone: +1 510-239-9287
Address: 4640 Telegraph Ave, Oakland, CA 94609, USA
We will respond to your inquiries within 30 days and work with you to address any concerns about our cookie practices.
12. More Information
For additional information about cookies and privacy, you may find these resources helpful:
Cookie Information Resources
- All About Cookies - Comprehensive information about cookies
- UK ICO Cookie Guidance - Official guidance from the UK Information Commissioner
- Your Online Choices - European opt-out platform